---
title: Automatically Delete Opted Out Contacts from Contact Lists 
description: SMS Global Knowledgebase
---

[![](https://cdn.craft.cloud/ff00d28e-6061-427e-b58d-8267ebeaad6b/builds/a173c27c-7ed2-40a3-b553-3262aea64d9e/artifacts/dist/img/logo/sms-global-logo.svg)](https://smsglobal.com?hsLang=en-au)

 smsglobal.com [Talk to an expert](https://www.smsglobal.com/contact?hsLang=en-au)  Talk to an expert

[Skip to content](https://knowledgebase.smsglobal.com/automatically-delete-opted-out-contacts-from-contact-lists-smsglobal-help-center#main-content)

[![SMSGLOBAL LOGO WHITE-2](https://knowledgebase.smsglobal.com/hs-fs/hubfs/SMSGLOBAL%20LOGO%20WHITE-2.png?width=500&height=100&name=SMSGLOBAL%20LOGO%20WHITE-2.png)](https://www.smsglobal.com/?hsLang=en-au)

Open main navigation

Close main navigation

- [Contact us](https://www.smsglobal.com/contact/)

[Contact us](https://www.smsglobal.com/contact/?hsLang=en-au)

 Advice and answers from the SMSGlobal Team

- There are no suggestions because the search field is empty.

1. [SMS Global Knowledgebase](https://knowledgebase.smsglobal.com/?hsLang=en-au)
2. [Managing Opt-Outs](https://knowledgebase.smsglobal.com/managing-opt-outs?hsLang=en-au)

# Automatically Delete Opted Out Contacts from Contact Lists 

## Ensure opted-out contacts are cleaned up from your contact lists and automatically removed

If you’re running a public campaign, managing opt-outs is a crucial part of adhering to relevant codes of practice for SMS Messaging.

However, you’ve got a few options when it comes to organising contacts that wish to opt-out of your campaigns.

**1.** Click on the cog icon on the top right-hand side of MXT. Under the ***'Settings'*** heading, select ***'SMS Settings'***.

**2.** Find the ***‘Opt Outs’*** subheading. To automatically delete those who choose to opt-out from your contacts go to ***‘Automatically delete Opted Out contacts from lists’***, and make sure the slider switch shows ***'On'***.

This will automatically delete any contacts who have opted out from your contact lists to prevent any further messages from being sent.

This will also automatically stop messages being sent to users that reply with a message containing the word ***'Stop'***, preventing any future messages from being sent to this contact group.

**3.** Once you have made the desired changes, click ***‘Update Settings’*** to confirm your changes.

***Note:*** All numbers that have opted out will appear as ***‘Invalid Numbers’*** in the MXT platform.

[![](https://knowledgebase.smsglobal.com/hubfs/Knowledge%20Base%20Import/OptOuts_AutoRemoveContactList.gif) ](https://downloads.intercomcdn.com/i/o/343725909/211d6d3460bd0bf325493935/OptOuts_AutoRemoveContactList.gif?expires=1768789800&signature=070dfa73ddbe98b8176e6f1bddedb9e5fffeb1d27a9b39c3c94842f8328fd46f&req=dyQkEct7lIFWFb4f3HP0gPpuyn57s2F0CxowwJm%2B43Z5%2B%2Fl8G9WLi3Xgb2Da%0AnjnqXGrzrZaaeNszqA%3D%3D%0A)

- [Sending a SMS](https://knowledgebase.smsglobal.com/sending-a-sms?hsLang=en-au)
- [Sender ID](https://knowledgebase.smsglobal.com/sender-id?hsLang=en-au)
- [API and Integration](https://knowledgebase.smsglobal.com/api-and-integration?hsLang=en-au)
- [Email to SMS](https://knowledgebase.smsglobal.com/email-to-sms?hsLang=en-au)
- [Reporting](https://knowledgebase.smsglobal.com/reporting?hsLang=en-au)
- [Sub-Accounts](https://knowledgebase.smsglobal.com/sub-accounts?hsLang=en-au)
- [Delivery Receipts](https://knowledgebase.smsglobal.com/delivery-receipts?hsLang=en-au)
- [Billing and Payments](https://knowledgebase.smsglobal.com/billing-and-payments?hsLang=en-au)
- [Contact Lists](https://knowledgebase.smsglobal.com/contact-lists?hsLang=en-au)
- [Managing Opt-Outs](https://knowledgebase.smsglobal.com/managing-opt-outs?hsLang=en-au)
- [Campaigns](https://knowledgebase.smsglobal.com/campaigns?hsLang=en-au)
- [Templates](https://knowledgebase.smsglobal.com/templates?hsLang=en-au)
- [MMS](https://knowledgebase.smsglobal.com/mms?hsLang=en-au)
- [Voice](https://knowledgebase.smsglobal.com/voice?hsLang=en-au)
- [Laws and Regulations](https://knowledgebase.smsglobal.com/laws-and-regulations?hsLang=en-au)
- [Video Tutorials](https://knowledgebase.smsglobal.com/video-tutorials?hsLang=en-au)
- [Account Settings](https://knowledgebase.smsglobal.com/account-settings?hsLang=en-au)
- [Understanding Unicode Messages](https://knowledgebase.smsglobal.com/understanding-unicode-messages?hsLang=en-au)

[![SMSGlobal](https://knowledgebase.smsglobal.com/hs-fs/hubfs/SMSGlobal-logo-black-transp.png?width=200&height=56&name=SMSGlobal-logo-black-transp.png "SMSGlobal")](http://smsglobal.com?hsLang=en-au)

[mailto:support@email.com](mailto:support@email.com)

Copyright © 2026, SMSGlobal

![](https://analytics.twitter.com/i/adsct?txn_id=nxnc4&p_id=Twitter&tw_sale_amount=0&tw_order_quantity=0) ![](https://t.co/i/adsct?txn_id=nxnc4&p_id=Twitter&tw_sale_amount=0&tw_order_quantity=0)

[![SMSGlobal](https://cdn.craft.cloud/ff00d28e-6061-427e-b58d-8267ebeaad6b/builds/a173c27c-7ed2-40a3-b553-3262aea64d9e/artifacts/dist/img/logo/sms-global-logo-light.svg)](https://smsglobal.com/?hsLang=en-au)

 © Copyright . SMSGlobal. All rights reserved.

[smsglobal.com](https://smsglobal.com/?hsLang=en-au) [Talk to an expert](https://smsglobal.com/contact/?hsLang=en-au)