---
title: Enabling low balance alerts 
description: SMS Global Knowledgebase
---

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# Enabling low balance alerts 

## How to enable low balance notifications, periodically or when the account balance reaches a set amount within MXT

**1.** Click on the ***'cog'*** icon on the top right-hand corner of MXT. Underneath ***'Billing'***, select ***‘Balance Notifications'.***

**2.** Click on the button next to ***‘Customize my notification preferences’*** to enable the alerts.

**3.** Add desired recipients for low balance notifications and then select notifications to be sent via ***'email'*** or ***'mobile'.***

***Note:*** SMS balance notifications are free

**4.** Select the type of notification:

- **Threshold:** A balance alert is sent once the account balance falls below a set threshold.
- **Periodic:** A balance alert is sent periodically, regardless of balance amount (daily, weekly, monthly).

**5.** Click ***‘Update Preferences’*** to save these changes.

[![](https://knowledgebase.smsglobal.com/hubfs/Knowledge%20Base%20Import/Billing_BalanceAlerts.gif) ](https://downloads.intercomcdn.com/i/o/354435986/ffc7313b202c190741f6e5cc/Billing_BalanceAlerts.gif?expires=1768789800&signature=36996139c542943a80146f083c0d4c789d8ef6d451f08cbd267b1fbe33abcc94&req=dyUjEsp7lIlZFb4f3HP0gKdUoMhyNk8T96LiwKKKxUQOW2w15wOlo6KL5DJ%2B%0ABUYjt%2FTDKD6dkfGT8w%3D%3D%0A)

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