---
title: Re-Opt in a Number
description: SMS Global Knowledgebase
---

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1. [SMS Global Knowledgebase](https://knowledgebase.smsglobal.com/?hsLang=en-au)
2. [Managing Opt-Outs](https://knowledgebase.smsglobal.com/managing-opt-outs?hsLang=en-au)

# Re-Opt in a Number

## How to re-opt in a contact phone number, that has previously opted out.

To re-opt in mobile numbers that have previously opted out, complete the below steps.

***Note:*** Please be aware of local SMS regulations, and ensure you have approval from the contact to re-opt them back into receiving SMS.

**1.** Select ***‘Send Messages’*** on the left-hand side of the MXT menu, then click on ***‘Opt-Outs’***.

**2.** Under ***‘Opted Out Contacts’***, you can search for the contact that you wish to opt-in by the date they opted out or by their mobile number. This will search contacts that have either been opted out manually or have replied with ***'STOP'***.

**3.** Click the ***‘Opt in’*** button next to the number of the contact that you wish to opt-in.

[![](https://knowledgebase.smsglobal.com/hubfs/Knowledge%20Base%20Import/OptOuts_reoptin.gif)](https://downloads.intercomcdn.com/i/o/344124991/cd2f8262a0165464b432b283/OptOuts_reoptin.gif?expires=1768789800&signature=05fede2f52e002597a3d1166843238ee3a8bdd6cab4d474a59fa94b37b1c3f83&req=dyQjF8t6lIheFb4f3HP0gHqwW%2FB57ck3q6B9fuz%2FCx0ig6PgEEjT37xmxdzu%0A4jCenQPKP5ntLJCd6A%3D%3D%0A)

Customers also have the option to [re-opt in via SMS](https://hs.smsglobal.com/can-recipients-re-opt-in-after-they-have-opted-out-smsglobal-help-center?hsLang=en-au).

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