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How do I change which email address Outlook Mobile Service replies come back to?
How do I change which email address Outlook Mobile Service replies come back to?

Details on how to change the default email for SMS replies when sending SMS via Outlook Mobile Service (OMS)

Amy avatar
Written by Amy
Updated over 3 years ago

By default, any responses to SMS sent through Outlook Mobile Service (OMS) will come back to your account's default email address. However, it is possible to change which email that responses are sent to on a computer-by-computer basis.
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In order to change this, update the "User ID" box under OMS settings to be the username, followed by a vertical pipe, then the desired email address.

For example:

User ID:

username|address@company.com

This address will now receive replies to messages sent through that particular installation of Outlook.

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