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Can I receive replies back to multiple email addresses with Email to SMS?
Can I receive replies back to multiple email addresses with Email to SMS?

Details on how you can distribute incoming SMS to emails to multiple internal contacts

Amy avatar
Written by Amy
Updated over 3 years ago

It isn't possible to receive replies back to multiple email addresses when sending an Email to SMS campaign.

You can receive replies back to either:

  • Your account email address

  • The email address that sent the Email to SMS

  • By entering a custom email address

Alternatively, you can set up an email distribution list on your mail server, and then have the replies sent to this distribution list.

Or you can configure email rules to auto-forward the incoming SMS to specific emails to achieve this as a workaround.

Please see the article on setting up Email to SMS. To manage where you would like to receive replies, please see the article on Can people reply back to my Email to SMS? (Two-way communication).

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