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South Africa - Laws and Regulations
South Africa - Laws and Regulations

Laws and regulations for SMS in South Africa

Amy avatar
Written by Amy
Updated over a week ago

Mobile country code (MCC)

  • 655

International dialling prefix:

  • 27

Major carriers:

  • Cell C

  • MTN

  • Telkom

  • VodaCom

SMSGlobal supported:

  • Long Code - Yes

  • Short Code - Yes

  • Sender ID - No

One-way communication - Yes

Two-way communication - Yes (via long code or short code).

Opt-in requirements:

  • Subscribers must opt-in to receive messages. Opt-in is valid for only 6 months before contacts need to be opted in again.

Opt-out requirements:

  • STOP keyword must be included for customers to opt-out of receiving messages.

Message content:

  • A monthly reminder SMS must be sent to all subscription service customers that are opted in. This reminder must be sent within 30 days of the initial notification message and once per calendar month thereafter.

Content related to the following is not permitted:

  • Religion

  • Adult themes

  • Race

  • Gambling

Message format supported:

  • Unicode - Yes

  • Concatenated messages - Yes

Delivery receipts (DLR) supported - Yes

Useful regulatory links:

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