If you do all of your messaging online through our MXT platform, you can enable or disable Unicode messages within your MXT account settings.

1. Select the ‘Settings’ cog icon from the top right-hand corner of MXT, select ‘SMS Settings’.

2. Underneath the heading ‘SMS’, slide the button on or off next to the option ‘Allow Unicode Messages’.

3. Then scroll to the bottom of the Settings page and select ‘Update Settings’ to save this setting.

Note: This setting ONLY applies to messages sent through the MXT web platform.

For more information on Unicode characters see the articles in the Understanding Unicode Messages section of knowledgebase.