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Alphanumeric Sender ID Registration (available from the 7th of October 2025)

To support alignment with ACMA (Australian Communications and Media Authority) requirements and help improve your messaging performance, SMSGlobal has introduced a dedicated Alphanumeric Sender ID Registration Module.

Andrew avatar
Written by Andrew
Updated this week

This independent solution streamlines the approval process while delivering key benefits:

  • SMS Compliance: Automated validation aligns sender IDs with ACMA requirements, reducing the risk of rejections or penalties.

  • Improved Deliverability: Pre-approved sender IDs ensure higher inbox placement and fewer delays across Australian networks.

  • Enhanced Security: Thorough verification minimizes spoofing risks, protecting your brand reputation.

  • Simplified Management: Centralized tracking and updates for all registered sender IDs, saving time and effort.

With this module, SMSGlobal empowers your business to send SMS messages with confidence, reliability, and full regulatory adherence.

Features:

You can track all submitted Sender IDs and their current approval status directly in the MXT portal:

• Real-time status updates (Pending/Approved/Rejected)
• Complete history of all your Sender ID submissions
• Instant visibility into active and pending registrations.

• Sender id can be approved for use across all linked subaccounts.

To begin the Sender ID registration process, please follow these simple steps:  (Please note that this function will be available from the 7th of October 2025).

  1. Log in to MXT portal using your SMSGlobal account. https://mxt.smsglobal.com/

  2. Navigate to the Sender ID section in the left side or you can also access through the quick link in the dashboard section.

3. Click on “ADD Sender ID”. Submit your desired Sender ID along with the required information.

4. You’ll receive an instant confirmation (on-screen) acknowledging your submission. Your Sender ID will appear in the Sender ID Report with a status of "submitted".

5. Our team will review your submission and notify you once approved or rejected.

6. Once approved you will receive a confirmation email with the approved Sender ID details, as described:

7. The Sender ID will be automatically updated in the MXT portal under the Sender ID Report section for easy tracking.

8. Simply navigate to the Sender ID section in your MXT portal dashboard to view your complete submission history and current statuses:

9. When creating messages:

· In the "From" field, you'll find a dropdown menu of all your approved Sender Ids.

· Simply select your preferred Sender ID before sending.

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