Sender ID
Everything you need to know about setting up and using Sender IDs, custom words, virtual dedicated numbers, and shared numbers.
28 articles
Written by Amy

Global Sender ID Support
Information on Alphanumeric (custom word) Sender ID support globally
Written by Amy. Updated over a week ago
Setting up Virtual Dedicated Number
Steps on how to set up your virtual dedicated number
Written by Amy. Updated over a week ago
What are Verified Numbers?
Information on verified numbers
Written by Amy. Updated over a week ago
Common Sender ID issues
What to do if you're sender ID is not working correctly
Written by Amy. Updated over a week ago
Virtual Numbers
What are Virtual Numbers?
Written by Amy. Updated over a week ago
Purchase/Order a Virtual Dedicated Number
How to purchase or order new a virtual dedicated number from MXT
Written by Amy. Updated over a week ago
Sender ID or 'From Address'
What is a Sender ID or 'From Address'
Written by Amy. Updated over a week ago
Sender ID ‘From Address’ for Two-Way Communication
What can I use as my Sender ID ‘From Address’ for Two-Way Communication?
Written by Amy. Updated over a week ago
Are all Sender IDs supported in every Country?
Information on whether all Sender ID types are supported in all countries
Written by Amy. Updated over a week ago
Can I Register Multiple Sender ID's on my Account?
Information on whether you can register multiple sender IDs on each MXT account
Written by Amy. Updated over a week ago
Default Sender ID in MXT
How to change the default Sender ID in MXT
Written by Amy. Updated over a week ago
How to verify numbers in MXT
Steps on how to verify a number in MXT to use as your sender ID
Written by Amy. Updated over a week ago
Sender ID Pre-Registration
Do I have to Pre-Register my Sender ID?
Written by Amy. Updated over a week ago
Deleting a Verified Number
How to delete a Verified Number in MXT
Written by Amy. Updated over a week ago
Sender ID received to handset is incorrect
Sender ID displays correctly in my outgoing SMS report, but has a different Sender ID when it arrives at the handset
Written by Amy. Updated over a week ago
Unable to receive replies to custom word (Alphanumeric) Sender ID
Why am I unable to receive replies whenever a custom word (Alphanumeric Sender ID) is used as my Sender ID?
Written by Amy. Updated over a week ago
Why was my Sender ID rejected?
Information on why a sender ID may be rejected
Written by Amy. Updated over a week ago
Opt-Outs with Alphanumeric Sender ID (Custom Word)
How do recipients opt-out of messages sent from an Alphanumeric Sender ID (Custom Word)?
Written by Amy. Updated over a week ago
The impact of different Sender IDs on message replies
How does the Sender ID used affect message replies?
Written by Amy. Updated over a week ago
Using an Alphanumeric Sender ID in a non-supported country
What happens if I use an Alphanumeric (Custom word) Sender ID when sending messages to a country that is not supported?
Written by Amy. Updated over a week ago
If my Sender ID is overwritten, can I receive replies?
If my Sender ID is overwritten in a certain country is Two-Way Messaging still supported?
Written by Amy. Updated over a week ago
Two-Way messaging not working when using Shared Numbers
Reasons why two-way messaging may not be working when using a Shared Number
Written by Amy. Updated over a week ago
Alphanumeric Sender ID - US and Canada
Can I use Alphanumeric (Custom Word) Sender ID for message delivery in US and Canada?
Written by Amy. Updated over a week ago
Alphanumeric (Custom Word) Sender ID
What is an Alphanumeric (Custom Word) Sender ID?
Written by Amy. Updated over a week ago
Shared Numbers
What are SMSGlobal Shared Pool Numbers
Written by Amy. Updated over a week ago
A Pool of Dedicated Numbers
Information about a pool of dedicated numbers and how to get started with one
Written by Amy. Updated over a week ago
Can I receive replies back using Shared numbers?
Information on receiving responses back when using shared numbers
Written by Amy. Updated over a week ago
Alphanumeric Sender ID - New Zealand
Can I use an Alphanumeric (Custom Word) Sender ID for message delivery in New Zealand?
Written by Amy. Updated over a week ago