SMSGlobal

Information on Alphanumeric (custom word) Sender ID support globally

Global Sender ID Support

Steps on how to set up your virtual dedicated number

Setting up Virtual Dedicated Number

What are Verified Numbers?

What to do if you're sender ID is not working correctly

Common Sender ID issues

Virtual Numbers

How to purchase or order new a virtual dedicated number from MXT

Purchase/Order a Virtual Dedicated Number

Sender ID or 'From Address'

What can I use as my Sender ID ‘From Address’ for Two-Way Communication?

Sender ID ‘From Address’ for Two-Way Communication

Information on whether all Sender ID types are supported in all countries

Are all Sender IDs supported in every Country?

Information on whether you can register multiple sender IDs on each MXT account

Can I Register Multiple Sender ID's on my Account?

How to change the default Sender ID in MXT

Default Sender ID in MXT

Steps on how to verify a number in MXT to use as your sender ID

How to verify numbers in MXT

Sender ID Pre-Registration

Deleting a Verified Number

Sender ID displays correctly in my outgoing SMS report, but has a different Sender ID when it arrives at the handset

Sender ID received to handset is incorrect

Why am I unable to receive replies whenever a custom word (Alphanumeric Sender ID) is used as my Sender ID?

Unable to receive replies to custom word (Alphanumeric) Sender ID

Information on why a sender ID may be rejected

Why was my Sender ID rejected?

How do recipients opt-out of messages sent from an Alphanumeric Sender ID (Custom Word)?

Opt-Outs with Alphanumeric Sender ID (Custom Word)

How does the Sender ID used affect message replies?

The impact of different Sender IDs on message replies

What happens if I use an Alphanumeric (Custom word) Sender ID when sending messages to a country that is not supported?

Using an Alphanumeric Sender ID in a non-supported country

If my Sender ID is overwritten in a certain country is Two-Way Messaging still supported?

If my Sender ID is overwritten, can I receive replies?

Reasons why two-way messaging may not be working when using a Shared Number

Two-Way messaging not working when using Shared Numbers

Can I use Alphanumeric (Custom Word) Sender ID for message delivery in US and Canada?

Alphanumeric Sender ID - US and Canada

What is an Alphanumeric (Custom Word) Sender ID?

Alphanumeric (Custom Word) Sender ID

Shared Numbers

Information about a pool of dedicated numbers and how to get started with one

A Pool of Dedicated Numbers

Information on receiving responses back when using shared numbers

Can I receive replies back using Shared numbers?

Can I use an Alphanumeric (Custom Word) Sender ID for message delivery in New Zealand?

Alphanumeric Sender ID - New Zealand

UAE SENDER ID NOC (DU & Etisalat)

To support alignment with ACMA (Australian Communications and Media Authority) requirements and help improve your messaging performance, SMSGlobal has introduced a dedicated Alphanumeric Sender ID Registration Module.

Alphanumeric Sender ID Registration

To create sender IDs in bulk, you can use the SMSGlobal REST API endpoint.
Please see the required structure below:

Bulk Sender ID Registration - REST API

Andrew

Everything you need to know about setting up and using Sender IDs, custom words, virtual dedicated numbers, and shared numbers.

Sender ID

Find answers and get help from Intercom Support and Community Experts

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