After you have purchased your virtual dedicated number and it is available in MXT, you can now set it where replies are sent to, auto-replies, and keyword triggers.
Send Replies To
You can configure SMS replies to be sent to:
Back on the SMPP connection (if using SMPP to send outbound SMS with this virtual number)
MXT web inbox only
Auto-Reply to all Incoming SMS
When configuring the 'send replies to' setting, you can also configure an automated response for all incoming SMS.
Note: Use this option if you want a blanket response to all incoming SMS.
Keywords allow you to have automatic replies to any incoming messages that contain a specific word (or words).
When keyword 'Prize' is received, auto-reply with "Thanks for your competition entry"
Note: Each keyword trigger also has the option to 'Forward to Groups'. When this is enabled, the automatic response will be automatically forwarded to one or more nominated contact lists.