Follow the below steps to cancel and delete messages that have been scheduled, but not sent yet.

1. Select ‘Reports’ on the left-hand side of the MXT menu, then click on ‘Scheduled’.

2. There are 3 options to delete scheduled messages:

  • Delete all - select "click here to Delete them all".

  • Delete individual message - click the 'trash can' icon on the scheduled message to delete.

  • Delete multiple - tick the messages you want to be deleted, then click the 'trash can' icon.

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