SMSGlobal

Details on how to troubleshoot if messages are missing from reports, and required information if contacting our support team

Why aren't my messages showing in my outgoing reports?

How to a export a report from MXT in .csv, .xls, or .tab format

Details on how to access historic reports (past the 90 days live data in MXT reporting)

Details on how to view reports for a specific date or date range in MXT reporting

Steps on how to setup delivery receipts to be sent back via SMPP

Steps on how you can view your sub-account's SMS and MMS reports

Steps on how to filter your reporting to view by various message status, destination country, or campaign

Steps on how to search your reports by destination phone number, Sender ID (origin) and message content

Measuring the performance of your SMS campaigns, including delivery reports, message status, and opt-outs.

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