Reporting

Measuring the performance of your SMS campaigns, including delivery reports, message status, and opt-outs.

SMSGlobal Support avatar
9 articles in this collection
Written by SMSGlobal Support

Why aren't my messages showing in my outgoing reports?

Details on how to troubleshoot if messages are missing from reports, and required information if contacting our support team
SMSGlobal Support avatar
Written by SMSGlobal Support
Updated over a week ago

Exporting Reports

How to a export a report from MXT in .csv, .xls, or .tab format
SMSGlobal Support avatar
Written by SMSGlobal Support
Updated over a week ago

How to retrieve historic SMS/MMS reports

Details on how to access historic reports (past the 90 days live data in MXT reporting)
SMSGlobal Support avatar
Written by SMSGlobal Support
Updated over a week ago

How to view report activity for a specific date range

Details on how to view reports for a specific date or date range in MXT reporting
SMSGlobal Support avatar
Written by SMSGlobal Support
Updated over a week ago

Delivery Receipts via SMPP

Steps on how to setup delivery receipts to be sent back via SMPP
SMSGlobal Support avatar
Written by SMSGlobal Support
Updated over a week ago

View reports for a sub-account

Steps on how you can view your sub-account's SMS and MMS reports
SMSGlobal Support avatar
Written by SMSGlobal Support
Updated over a week ago

Delete Scheduled Messages

How to delete scheduled messages in MXT
SMSGlobal Support avatar
Written by SMSGlobal Support
Updated over a week ago

Report Filtering - Status, Country, Campaign

Steps on how to filter your reporting to view by various message status, destination country, or campaign
SMSGlobal Support avatar
Written by SMSGlobal Support
Updated over a week ago

Report Searching - Phone number & Message Content

Steps on how to search your reports by destination phone number, Sender ID (origin) and message content
SMSGlobal Support avatar
Written by SMSGlobal Support
Updated over a week ago