Financial Hardship

What to do if you experience financial hardship

Amy avatar
Written by Amy
Updated over a week ago

The Telecommunications Consumer Protections Code C628:2012 defines Financial Hardship as a situation where a customer is unable to discharge of the financial obligations in relation to our services but where the customer expects to be able to do so over time if payment arrangements are changed.

We encourage you to contact us if you experience any difficulties paying for our services.

Please contact our Billing Team below if you would like to discuss any Financial Hardship matters with us:

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