Billing and Payments

Managing billing and payments with SMSGlobal and topping up credits on your MXT account.

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27 articles in this collection
Written by SMSGlobal and Conor Ivory

How to view an invoice in MXT

Steps on how to find, view, and pay an invoice in MXT
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Written by Conor Ivory
Updated over a week ago

What payment options are available?

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Written by SMSGlobal
Updated over a week ago

Why is my payment being reviewed for Manual Processing?

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Written by SMSGlobal
Updated over a week ago

Why was my card declined?

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Written by SMSGlobal
Updated over a week ago

I paid by direct deposit - how long does it take to process my payment?

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Written by SMSGlobal
Updated over a week ago

How to enable auto-top up in MXT

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Written by SMSGlobal
Updated over a week ago

How to set up low balance alerts in MXT

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Written by SMSGlobal
Updated over a week ago

How do I update my billing information in MXT

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Written by SMSGlobal
Updated over a week ago

What is auto renew billing?

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Written by SMSGlobal
Updated over a week ago

What different Tier plan options are available?

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Written by SMSGlobal
Updated over a week ago

How to upgrade my plan in MXT

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Written by SMSGlobal
Updated over a week ago

How do I move from post-paid to pre-paid?

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Written by SMSGlobal
Updated over a week ago

What currency options are available?

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Written by SMSGlobal
Updated over a week ago

How to purchase credits in MXT

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Written by SMSGlobal
Updated over a week ago

How does a Freestyle Tier Plan work?

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Written by SMSGlobal
Updated over a week ago

How does a Flexi Tier Plan work?

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Written by SMSGlobal
Updated over a week ago

How does an Enterprise Tier Plan work?

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Written by SMSGlobal
Updated over a week ago

How does a Professional Tier Plan work?

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Written by SMSGlobal
Updated over a week ago

Will I lose my credits if my tier plan runs out?

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Written by SMSGlobal
Updated over a week ago

How do I cancel my post-paid contract?

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Written by SMSGlobal
Updated over a week ago

How can I become a post-paid customer?

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Written by SMSGlobal
Updated over a week ago

What if I can't make payment on time?

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Written by SMSGlobal
Updated over a week ago

What to do if I need to dispute my invoice?

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Written by SMSGlobal
Updated over a week ago

What do I do if I'm experiencing financial hardship?

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Written by SMSGlobal
Updated over a week ago

What are the minimum purchase requirements?

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Written by SMSGlobal
Updated over a week ago

SMSGlobal (also trading as Global Messaging FZ LLC) - VAT Compliance Letter

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Written by SMSGlobal
Updated over a week ago

Value Added Tax FAQs

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Written by SMSGlobal
Updated over a week ago