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Billing and Payments
Billing and Payments
Managing billing and payments with SMSGlobal and topping up credits on your MXT account.
19 articles in this collection
Written by
Amy
How to view an invoice in MXT
Steps on how to find, view, and pay an invoice in MXT
Written by
Amy
Updated over a week ago
What payment options are available?
SMSGlobal payment options—Credit Card, PayPal, Bank Transfer
Written by
Amy
Updated over a week ago
Payment awaiting manual review
Why is my payment being reviewed for Manual Processing?
Written by
Amy
Updated over a week ago
Why was my card declined?
Reasons why a credit card payment may be declined
Written by
Amy
Updated over a week ago
I paid by direct deposit - how long does it take to process my payment?
Bank transfer payments
Written by
Amy
Updated over a week ago
Enabling Auto Top-Up
How to enable auto top-up for periodic top-up or balance threshold triggers within MXT
Written by
Amy
Updated over a week ago
Enabling low balance alerts
How to enable low balance notifications, periodically or when the account balance reaches a set amount within MXT
Written by
Amy
Updated over a week ago
Updating Billing Information
How to update billing information in MXT
Written by
Amy
Updated over a week ago
Auto-Renew Billing
Details on how auto-renewal works for enterprise features & Virtual Dedicated Numbers
Written by
Amy
Updated over a week ago
Pricing Tier Plan Options
Information on pre-paid and post-paid account options, and website pricing tier SMS rates
Written by
Amy
Updated over a week ago
Available Currency Options
Details on SMSGlobal supported account currencies and how to change your account currency
Written by
Amy
Updated over a week ago
Purchasing SMSGlobal Credit
How to purchase SMSGlobal credits in MXT
Written by
Amy
Updated over a week ago
Changing from pre-paid to postpaid (or vice-versa)
Details on how you can update your account payment type (pre-paid or post-paid)
Written by
Amy
Updated over a week ago
What if I can't make payment on time?
How to let us know if you cannot make payment on time
Written by
Amy
Updated over a week ago
What to do if you need to dispute your invoice
How to contact us to clarify details of an invoice
Written by
Amy
Updated over a week ago
Financial Hardship
What to do if you experience financial hardship
Written by
Amy
Updated over a week ago
Minimum purchase requirements
Details on SMSGlobal minimum purchase requirements per currency
Written by
Amy
Updated over a week ago
SMSGlobal (also trading as Global Messaging FZ LLC) - VAT Compliance Letter
United Arab Emirates VAT Compliance Letter
Written by
Amy
Updated over a week ago
Value Added Tax FAQs
VAT Frequently Asked Questions
Written by
Amy
Updated over a week ago