Billing and Payments | SMSGlobal Help Center

How to view an invoice in MXT

Steps on how to find, view, and pay an invoice in MXT

Written by Amy
Updated over a week ago

What payment options are available?

SMSGlobal payment options—Credit Card, PayPal, Bank Transfer

Written by Amy
Updated over a week ago

Payment awaiting manual review

Why is my payment being reviewed for Manual Processing?

Written by Amy
Updated over a week ago

Why was my card declined?

Reasons why a credit card payment may be declined

Written by Amy
Updated over a week ago

I paid by direct deposit - how long does it take to process my payment?

Bank transfer payments

Written by Amy
Updated over a week ago

Enabling Auto Top-Up

How to enable auto top-up for periodic top-up or balance threshold triggers within MXT

Written by Amy
Updated over a week ago

Enabling low balance alerts

How to enable low balance notifications, periodically or when the account balance reaches a set amount within MXT

Written by Amy
Updated over a week ago

Updating Billing Information

How to update billing information in MXT

Written by Amy
Updated over a week ago

Auto-Renew Billing

Details on how auto-renewal works for enterprise features & Virtual Dedicated Numbers

Written by Amy
Updated over a week ago

Pricing Tier Plan Options

Information on pre-paid and post-paid account options, and website pricing tier SMS rates

Written by Amy
Updated over a week ago

Available Currency Options

Details on SMSGlobal supported account currencies and how to change your account currency

Written by Amy
Updated over a week ago

Purchasing SMSGlobal Credit

How to purchase SMSGlobal credits in MXT

Written by Amy
Updated over a week ago

Changing from pre-paid to postpaid (or vice-versa)

Details on how you can update your account payment type (pre-paid or post-paid)

Written by Amy
Updated over a week ago

What if I can't make payment on time?

How to let us know if you cannot make payment on time

Written by Amy
Updated over a week ago

What to do if you need to dispute your invoice

How to contact us to clarify details of an invoice

Written by Amy
Updated over a week ago

Financial Hardship

What to do if you experience financial hardship

Written by Amy
Updated over a week ago

Minimum purchase requirements

Details on SMSGlobal minimum purchase requirements per currency

Written by Amy
Updated over a week ago

SMSGlobal (also trading as Global Messaging FZ LLC) - VAT Compliance Letter

United Arab Emirates VAT Compliance Letter

Written by Amy
Updated over a week ago

Value Added Tax FAQs

VAT Frequently Asked Questions

Written by Amy
Updated over a week ago