All Collections
Billing and Payments
Managing billing and payments with SMSGlobal and topping up credits on your MXT account.
How to view an invoice in MXT
What payment options are available?
Payment awaiting manual review
Why was my card declined?
I paid by direct deposit - how long does it take to process my payment?
Enabling Auto Top-Up
Enabling low balance alerts
Updating Billing Information
Auto-Renew Billing
Pricing Tier Plan Options
Available Currency Options
Purchasing SMSGlobal Credit
Changing from pre-paid to postpaid (or vice-versa)
What if I can't make payment on time?
What to do if you need to dispute your invoice
Financial Hardship
Minimum purchase requirements
SMSGlobal (also trading as Global Messaging FZ LLC) - VAT Compliance Letter
Value Added Tax FAQs