If you have received a confirmation by email for your purchase, then your payment is likely pending manual approval. Manual review of payment is a standard procedure we follow at SMSGlobal to ensure legitimate use of the service and to detect fraudulent payments.
The approval may take a time frame of 30 min to 24 hours.
Your payment may be flagged for manual approval if it is considered a risky transaction, for example:
You are making a payment in a country other than the bank that issued your card,
You are making a payment through an open proxy, or
Your billing location is a large distance from your physical location.
If a payment needs to be urgently processed, please contact our support team.