SMSGlobal

Steps on how to create reusable templates, with the option to use merge fields to personalise each SMS

How to create a Template in MXT

Delete an SMS Template

How to edit your existing saved SMS templates in MXT

Editing an SMS Template

How to use a template when sending an SMS or MMS

Using a Template for SMS/MMS

How to automatically use an SMS template for all new messages or Campaigns you start

Setting a default Template in MXT

Creating, editing, and sending pre-crafted SMS templates and setting default templates for your campaigns. 

Templates

Find answers and get help from Intercom Support and Community Experts

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