SMSGlobal

SMS message status: Delivered, Sent, Undelivered, Invalid Number, Rejected, Expired, No Credits, Accepted, Deleted, Enroute, Failed, Unknown

What does my message status mean?

Information on SMSGlobal International SMS

Does SMSGlobal support International Messaging?

International country code and phone number prefix information

Country Prefix and Dialling Codes

I made a payment, but my credits are not showing on my account

Steps on how to send a simple SMS in the MXT platform

How to do a Simple SMS Send in MXT

Steps on how to view your SMS that are currently scheduled to be sent

How to view scheduled messages in MXT

Reasons why an SMS may be sent as a multi-part message and how Unicode characters influence the total characters per SMS part

Why is my message split into multiple parts?

How to view MXT reporting for URLs and click-through-rates

URL Reporting

Information on SMSGlobal's automatic URL shortener and how to enable/disable this feature

URL Shortener

Steps on how to set up messages to send on a recurring basis, such as daily, weekly, monthly, or yearly

How do I send a Recurring Message?

Understand why your SMS status is flagged as Invalid Number

What does it mean when a number is invalid?

Steps to help you troubleshoot SMS delivery issues

Troubleshooting SMS Delivery Problems

Do I get charged for an SMS if it failed to reach its destination?

Steps on how to send personalised SMS with customised Merge Fields in your SMS content

How to do a Merge Send in MXT (personalise your SMS messages)

Details on how to format your numbers for sending an SMS, including the international country code formatting

What format do my mobile numbers need to be in to send an SMS?

Information on SMSGlobal security for storing customer data

How do I know that my data/information/contacts are secure in MXT?

Steps on how to complete an SMS send from a file upload in the MXT platform

How to do an Upload Send in MXT

Steps on how to schedule an SMS to be sent at a future time, using the MXT platform

How to schedule a message in MXT

Summary of the differences between the main SMS sending options in MXT — 'Send', 'Merge Send', 'Upload Send'

What are the differences between sending a ‘Simple Send’, a ‘Merge Send’ and an ‘Upload Send’?

Learn how to send, schedule, stagger and troubleshoot your SMS campaigns with precision.

Sending a SMS

Find answers and get help from Intercom Support and Community Experts

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